If you’re shopping for internet or TV service from a state with a high percentage of Spanish-speaking population, you may prefer to talk to Cox customer service in Spanish. Cox en Español customer service is available via 844-520-8979 from Monday to Friday during business hours. Live chat is available 24/7.
In this overview, we discuss things Cox en Español customer service can help you with as well as the service available through them. Let’s get started.
Cox What Cox en Español Can Help You With
Availability
Cox services are only available in major urban areas in 19 states. 99% percent of Cox markets have gig speeds, less than half have a 2-gig option, and select places have fiber internet. Only Cox customer service can confirm whether the Cox services you want are available where you live.
Cox en Español customer service team is your go-to source for up-to-the-minute information on service availability in your region. Whether you’re ready to switch or just exploring your options, they ensure you’re armed with the knowledge needed to make an informed decision.
Local Prices
Cox mainly provides high-speed internet and other services via cable. However, most of its greenfield projects are based on fiber. Cox has also introduced a fixed wireless home internet trial in some rural areas of Arizona using 5G technology.
The prices of Cox’s services can vary depending on the technology, among other factors, and Cox ex Espanol customer service provides a compass through the maze of local pricing. The team is well-versed in the intricacies of regional pricing structures, ensuring you’re crystal clear on the costs associated with the services you want.
Customization
One size does not fit all. What someone else thinks of as a good deal may include services that are unnecessary for you, and vice versa. Cox enEspañol customer service helps you customize a plan that meets your unique needs at the lowest cost. Whether you’re looking for high-speed internet with unlimited data an inexpensive cable TV plan with the most essential channels, or some permutation of both, the Cox Spanish Customer Service team collaborates with you to design a package that syncs seamlessly with your lifestyle and entertainment whims.
What services can you mix and match with the help of Cox en Español customer service? We thought you’d never ask!
Services Available Thorugh Cox en Español Customer Service
Cox Internet
Cox provides high-speed internet service starting from $49.99 a month with speeds from 100 Mbps to 2 Gbps. It primarily uses a hybrid fiber-coaxial (HFC) network infrastructure that combines fiber-optic cables and coaxial cables to deliver reliable internet services. In select areas, it offers fiber-to-the-premises internet service with symmetrical speeds.
Cox Internet plans come with additional perks such as access to Cox’s over 4 million WiFi hotspots. Some plans may also include Wi-Fi equipment at no additional cost. Cox ex Espanol customer service can tell you exactly what perks, speeds, and types of internet service are offered at your address.
Cox currently offers five internet speed tiers, namely Go Fast (100 Mbps), Go Faster (250 Mbps), Go Even Faster (500 Mbps), Go Super Fast (1 Gbps, and Go Beyond Fast (2 Gbps). The upload speeds with each of these plans depend on the network architecture serving your area. For more information on this, you can talk to Cox en Español customer service.
Cox Contour TV
Contour TV is Cox’s cable TV service which also includes on-demand content and access to streaming apps through the Contour TV box. The service also allows you to access live and on-demand content smart devices other than your TV via the Contour TV app.
Plans start at around $50 per month for 75+ to up to 250+ channels. You also have the option to add premium channels and channel packs to the package, including the Latino Pack which includes Fox Deportes, UNIVERSO, NAT GEO Mundo, History en Español, Discover en Español, and many more Spanish language channels.
Availability, prices, and channel lineups may vary depending on location, which is where Cox ex Espanol customer service can help.
Cox mainly offers three Contour TV plans, namely Contour TV Starter, Contour TV Preferred, and Contour TV Ultimate. Each of these plans includes access to streaming apps and on-demand content through the Contour TV box and Contour TV app, however, the number of channels varies. You can also bundle any of these plans with any Cox Internet plan via Cox en Español customer service.
Cox Home Phone service
Cox Home Phone is a landline phone service that includes unlimited calls in the US, Canada, and Mexico. It has all the essential call features such as Caller ID, Call Waiting, and Three-way Calling, as well as advanced features such as TV caller ID, Block Robocalls, and Selective Call Forwarding.
Cox Home Phone uses Voice over IP (VoIP) technology to provide crystal-clear sound quality. It also has additional features that traditional phone services lack, such as superior reliability and Enhanced 911: a service that automatically sends emergency services with your phone number and location when you dial 911 in an emergency.
Cox Home Phone costs $20 per month when bundled with other Cox services. Add-ons such as international calling plans are also available. Contact Cox en Español customer service for more information.
Cox Homelife
Cox Homelife is a smart home system that allows you to monitor footage from security cameras in real-time and watch motion-triggered events. First rolled out in Cox’s entire Arizona Market in 2011, it’s now a popular choice among Cox customers in 16 states.
Cox Homelife works via the Panoramic WiFi app, which also allows you to control and automate other smart home devices. It supports Continuous Video Recording for up to 4 cameras, allowing you to watch recorded footage from up to 10 days ago.
The service is available as bundles with Cox Internet at about $15 more. It base plan includes 1 HD camera (equipment fee applies) with the option to add a Cox Homelife Video Doorbell and more cameras.
Cox Homelife works with a range of products from Kwikset, Philips Hue, August, Ecobee, and other brands. Features of Cox Homelife Include:
- Smart Door Locks: Control and monitor door locks remotely via the Panoramic WiFi app.
- Security Cameras: View live video feeds and receive alerts for motion-triggered events.
- Door and Window Sensors: Get notifications for unauthorized entry.
- Smart Thermostats: Manage and program your home’s temperature settings remotely and optimize heating and cooling for energy efficiency.
- Smart Lighting: Control and automate lighting for energy savings and security.
- Smart Plugs: Turn appliances into smart devices and turn them on/off remotely.
- Custom Alerts: Receive notifications for specific events.
- Usage Monitoring: Track energy consumption and identify opportunities for savings.
Key Takeaway
Cox has a variety of services, offerings, and bundles at prices that may vary depending on location. Some offerings are not available everywhere while select areas can benefit from superior services such as fiber and 2 gig internet.
Cox en Español customer service is available to help Spanish-speaking people in Arizona and other states customize a plan that fits their needs at the best prices. Whether you want the most affordable high-speed internet plan or a TV package with Latino channels added on, Cox en Español customer service has you covered.
